The New Patient Journey

Keeping you and our team safe during your visit

Online Video Consultations.

We are now providing online video consultations in order to reduce the amount of time patients need to spend in the practice. Please book these via our website.

Online Video Consultations

Book your appointments from home.

Please do not come into the practice to book an appointment. Give us a call or enquire online.

Book your appointments from home

Complete an online COVID-19 Medical History form.

Someone from our team will be in touch to complete this form with you. Please answer all questions honestly.

Complete an online COVID-19 Medical History form

Come alone if possible and on time.

Please be punctual and alone wherever possible.

Come alone if possible and on time

Call us when you arrive.

Someone from our team will let you know when to enter the practice.

Call us when you arrive

Upon arrival, use the hand sanitizer provided.

Please ensure to use this when you arrive and when you leave.

Upon arrival, use the hand sanitizer provided

You will be provided with a mask and gloves (PPE).

Please wear these during your visit and ensure you dispose of them correctly when finished.

You will be provided with a mask and gloves (PPE)

We will check your temperature.

If you have any symptoms please do not attend your appointment.

We will check your temperature

Rinse with an antimicrobial mouthwash.

We will provide this to you in surgery.

Rinse with an antimicrobial mouthwash

Use social distancing in the practice.

Apply social distancing in the waiting room and wherever else possible.

Use social distancing in the practice

Complete an online Consent form.

This is to give us consent to carry out the treatment required.

Complete an online Consent form

Have your clinical treatment.

Our dentists will enforce strict protocols to keep you as safe as possible during your treatment.

Have your clinical treatment

Pay by contactless card.

Please limit any cash transactions.

Pay by contactless card

PPE.

Apply social distancing in the waiting room and wherever else possible.

PPE

Before departure, dispose of gloves and mask (PPE).

Please use the designated bins in the practice to dispose of PPE.

Before departure, dispose of gloves and mask (PPE)

Finally, use the hand sanitizer again.

Make sure you leave the practice with freshly sanitized hands.

Finally, use the hand sanitizer again